{"product_id":"incident-investigation-root-cause-analysis","title":"Incident Investigation \/ Root Cause Analysis","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWorkplace incidents rarely have a single cause, and organisations that only fix the symptom often see it happen again. This root cause analysis training course teaches learners how to investigate incidents systematically and identify the true underlying cause of workplace failures, rather than settling for the first explanation that seems obvious.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMany organisations respond to an incident, quality failure, or near miss by addressing whatever is most visible - a broken guard, a missed step, a distracted worker — without asking why the failure was possible in the first place. As a result, the same problem often resurfaces weeks or months later, sometimes with more serious consequences. This course changes that pattern by teaching a structured, evidence-based approach to root cause analysis (RCA), using proven tools such as the 5 Whys method, Fishbone (Ishikawa) diagrams, and Pareto analysis to separate root causes from contributing factors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis root cause analysis training course is designed for global learners and is directly relevant to safety, quality, and operations professionals working under frameworks such as ISO 45001, OSHA, EU-OSHA, and HSE guidance. In addition to technical tools, learners build the investigative mindset needed to plan an RCA, gather reliable evidence, verify a true root cause, and turn findings into corrective actions that actually prevent recurrence - a skill set valued across construction, manufacturing, healthcare, logistics, and any workplace where incidents or quality failures occur.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0917\/5796\/9674\/files\/Workplace-Incident-Investigation-Team-Inspecting-Broken-Equipment.webp?v=1783321590\" alt=\"Safety officers in PPE investigate broken equipment at a workplace incident scene, showing root cause analysis, evidence review, and industrial safety inspection.\" style=\"float: none;\"\u003e\u003c\/div\u003e","brand":"Occupational Safety Academy","offers":[{"title":"Default Title","offer_id":53313489371402,"sku":null,"price":27.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0917\/5796\/9674\/files\/Safety-Professional-Inspecting-Damaged-Machine-Part.webp?v=1783321633","url":"https:\/\/occupationalsafetyacademy.com\/products\/incident-investigation-root-cause-analysis","provider":"Occupational Safety Academy","version":"1.0","type":"link"}