Privacy policy

Last updated: 22 June 2026

Occupational Safety Academy respects your privacy. This Privacy Policy explains how Skill Up LLC, trading as Occupational Safety Academy, collects, uses, stores and protects personal information.

1. Who we are

Skill Up LLC
Trading as Occupational Safety Academy
Company Number: 0450466060
Address: 971 US Highway 202n, Ste N, Branchburg, NJ 08876, United States

Website: https://occupationalsafetyacademy.com 
Email: [email protected]

For privacy questions, contact us at [email protected].

2. Information we collect

We may collect the following types of personal information:

Account information

Name, email address, username, password, organisation, learner ID and account settings.

Purchase information

Billing name, billing address, order history, course purchases, payment status, invoices and transaction records.

Course information

Enrolments, progress, quiz results, assessment attempts, certificates, completion dates, downloads and learner support history.

Communication information

Emails, contact forms, support messages, complaints, refund requests, reviews and feedback.

Technical information

IP address, device type, browser, operating system, pages visited, session data, referral source, cookies and analytics data.

Certificate and verification information

Certificate number, learner name, course title, completion date and verification status.

3. How we collect information

We collect information when you:

  • Visit our website

  • Create an account

  • Buy a course

  • Access learning materials

  • Complete assessments

  • Request a certificate

  • Contact support

  • Submit a review

  • Subscribe to emails

  • Use cookies or tracking technologies

We may also receive information from payment processors, learning platforms, analytics tools, email platforms and business partners.

4. Why we use your information

We use personal information to:

  • Create and manage learner accounts

  • Provide course access

  • Process payments and orders

  • Deliver certificates and learning records

  • Provide customer support

  • Respond to enquiries and complaints

  • Improve courses and website performance

  • Prevent fraud and misuse

  • Maintain security

  • Send service messages

  • Send marketing where permitted

  • Meet legal, tax and accounting obligations

5. Legal bases for processing

Where GDPR, UK GDPR or similar laws apply, we rely on one or more of the following legal bases:

  • Contract: to provide courses and services you purchase

  • Consent: for certain marketing and non-essential cookies

  • Legitimate interests: to improve services, prevent fraud and support business operations

  • Legal obligation: for tax, accounting, legal and regulatory duties

  • Vital interests: where needed to protect safety in exceptional cases

6. Marketing communications

We may send marketing emails if you subscribe, purchase from us or otherwise consent where required. You can unsubscribe at any time using the link in our emails or by contacting us.

We will not send marketing emails where consent is required and has not been given.

7. Cookies and tracking

We use cookies and similar technologies as described in our Cookies Policy. Where required, we will request consent before using non-essential cookies.

8. Sharing personal information

We may share personal information with:

  • Payment processors

  • Learning management systems

  • Email service providers

  • Website hosting providers

  • Analytics providers

  • Customer support tools

  • Certificate verification tools

  • Professional advisers

  • Legal or regulatory authorities

  • Fraud prevention and security providers

  • Delivery partners for printed certificates or materials

We do not sell personal information for money. If we use advertising tools that are considered “sharing” or “targeted advertising” under applicable privacy laws, eligible users may opt out.

9. International transfers

Because we operate globally, personal information may be processed in the United States or other countries. Where required, we use appropriate safeguards for international transfers.

10. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including course access, certification records, legal compliance, tax, accounting, dispute handling and fraud prevention.

Certificate and learning records may be kept for longer where needed for verification, academic integrity or compliance purposes.

11. Your privacy rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Opt out of certain marketing

  • Opt out of sale, sharing or targeted advertising where applicable

  • Lodge a complaint with a data protection authority

To exercise rights, email [email protected].

We may need to verify your identity before completing a request.

12. California and US state privacy rights

If applicable privacy laws apply to you, you may have rights to know, access, correct, delete and opt out of sale, sharing or targeted advertising.

We do not knowingly discriminate against users for exercising privacy rights.

To submit a request, email [email protected] with the subject line “Privacy Request”.

13. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Learners under 18 should use our services only with consent and supervision from a parent, guardian, school, employer or authorised organisation.

14. Security

We use reasonable administrative, technical and organisational measures to protect personal information. However, no website, system or transmission method is completely secure.

You are responsible for keeping your login details confidential.

15. Payment security

Payments are processed by third-party payment providers. We do not store full payment card details on our own systems.

16. Third-party links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies before sharing information.

17. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

18. Contact

Email: [email protected]